The region’s largest group of independent estate agents has today celebrated their trio of triumphant successes for winning coveted awards acknowledging their excellence in customer service.
All three of The Venmore Group’s Merseyside estate agencies including Venmores, Bradshaw Farnham & Lea and Ball & Percival have won Feefo’s Gold Trusted Service Awards which are given to companies which show outstanding service to their customers. The news follows what was a successful year for the group, which despite the lockdown, moved to a million-pound premises on the waterfront and appointing a new CEO. Speaking of the awards, Project Manager, Kate Smith said:
“We’re so pleased that our 3 estate agency brands have won this Gold Service award. All of our teams are extremely customer focused and strive to maintain the high levels of service our clients have come to expect from us. It’s so nice when all their hard work is recognised in such a way.”
Founded in Liverpool in 1849, The Venmore Group has weathered many storms throughout its 172-year history and despite the trials and tribulations of the past twelve months, the future is looking bright for the North West’s largest group of independent estate agents.